The Dos and Don'ts of Dealing with a Plumbing Emergency

Dealing with adverse plumbing problems can be a nerve-wracking experience, especially at unusual times of the day. Without reliable plumbing services in the vicinity, this can get even worse. However, you and your family can follow certain dos and don’ts to ensure that the situation is under control.

Being prepared is key when major leaks, overflowing drains, blocked toilets, burst pipes, or other extreme plumbing emergencies arise. Let us help you with expert advice to keep your home and sanity intact during these trying times.

If you want to speak to a local expert in Hemel Hempstead immediately, call us on 01442 832202 without delay. Our team will help you ASAP.


  1. Act swiftly and turn off the water

    When you discover a plumbing emergency in your home in London, time is of the essence. Locate your property’s main water shut-off valve. You will usually find it near the water meter or where the water supply enters your house. Turning it off immediately will halt the flow of water into your plumbing system, preventing further damage. This step is crucial, especially when facing issues like burst pipes or major leaks, which can quickly flood your home.

    Remember, a few moments can make a significant difference in the extent of damage and the resulting repair costs. By acting swiftly to shut off the water, you’re taking the first critical step in managing the emergency effectively. Once the water is off, you can assess the situation and decide whether it’s a task you can handle or if you need to call a professional plumber.

  2. Contact a professional plumber

    Professional plumbers possess the knowledge, experience, and specialised equipment needed to diagnose and fix complex issues. They can pinpoint the source of the problem and provide a lasting solution, preventing recurrence.

    A professional plumber will arrive promptly, assess the situation, and take the necessary steps to resolve the issue efficiently. Your peace of mind and the long-term well-being of your plumbing system are worth the investment in their services.

    With 40+ years of experience between us, we are skilled plumbers serving Hemel Hempstead and other areas surrounding it. You can trust us to efficiently tackle your plumbing emergency situations and make it hassle-free for you.

  3. Contain and manage the situation

    When a plumbing emergency strikes, containing and managing the situation is crucial to minimise damage to your property. Look for any available materials you have at hand, such as buckets, towels, or rags, to contain water leaks and prevent them from spreading further. Placing buckets under dripping pipes or using towels to soak up water around an overflowing toilet can help limit the damage.

    Additionally, it’s essential to isolate the affected area by closing doors and using barriers like towels to keep water from seeping into other parts of your home. This containment effort can be especially helpful when dealing with issues like sewer backups, which can introduce unsanitary water into your living space.

  4. Keep calm and stay safe

    When confronted with a plumbing emergency, it’s natural to feel a little stressed and confused. Remember, safety is your and your family’s foremost priority during that time. And therefore, you must maintain composure and think clearly.

    Avoid rushing into standing water or attempting to address the issue without proper protection. If there is any risk of electrical hazards due to water exposure, keep a safe distance and avoid using electrical appliances in the affected area. Ensure that all family members are aware of the situation and stay clear of the emergency area.

  5. Document the damage

    Documenting the damage might not be your first instinct, but it can be invaluable for the future. Use your smartphone or camera to take clear photos or videos of the plumbing issue and any resulting damage to your property in Hemel Hempstead.

    This documentation serves several purposes.

    • Firstly, it provides evidence for insurance claims, helping you secure coverage for the necessary repairs.
    • Secondly, it can assist the professional plumber in understanding the extent of the problem before their arrival. Thus, enabling them to come prepared with the right tools and materials.
    • Finally, it serves as a reference for future maintenance and repairs and allows you to track the history of plumbing issues in your home.


  1. Don’t procrastinate

    The worst mistake you can make during a plumbing emergency is to procrastinate. Ignoring the issue or hoping it will resolve on its own can lead to more extensive damage and significantly higher repair costs. Plumbing emergencies, such as burst pipes or sewer backups, can cause rapid and severe damage to your property.

    Delaying action can also result in secondary issues, such as mould growth or structural damage. The longer you wait, the more costly and disruptive the repair process becomes. To avoid these pitfalls, act promptly by shutting off the water and contacting a professional plumber immediately. At Gas Tech Heating, we have expert domestic and commercial plumbers who will be on call to help you with urgent plumbing repairs.

  2. Don’t use DIY solutions

    Resist the temptation to rely on do-it-yourself (DIY) solutions or quick fixes from the internet. While DIY projects can be rewarding in other contexts, they are not suitable for addressing complex plumbing issues. For example, using chemical drain cleaners or attempting makeshift repairs can exacerbate the problem. Furthermore, DIY attempts can void warranties on appliances and pipes.

    Instead of taking matters into your own hands, trust the expertise of a professional plumber. They have the knowledge and tools to diagnose the root cause of the issue and implement a lasting solution. It’s a more cost-effective and reliable approach in the long run.

  3. Don’t ignore water pressure changes

    Drastic changes in water pressure, such as a sudden drop or a surge, are clear indications of a plumbing problem that demands attention during an emergency. A significant pressure change can be caused by pipe damage, blockages, or even a burst pipe.

    Ignoring water pressure fluctuations can result in further damage to your plumbing system and potential water wastage. High pressure can stress your pipes and fixtures, while low pressure can indicate a major leak.

    To prevent aggravating the situation, avoid using water-intensive appliances or fixtures until a professional plumber assesses and resolves the problem. Monitoring and reporting pressure changes promptly can save you from more extensive damage and costly repairs.

  4. Don’t overlook safety

    Safety should always be your top priority during a plumbing emergency. Do not underestimate the potential dangers associated with water damage and plumbing issues. Avoid entering flooded areas without the proper protective gear, such as rubber boots and gloves. This will help prevent electrical shocks or exposure to contaminated water.

    It’s crucial to educate your family members about safety protocols during plumbing emergencies and ensure that they understand the risks involved. By prioritising safety, you can prevent accidents and injuries and ensure the well-being of your loved ones.

  5. Don’t forget regular maintenance

    One of the biggest mistakes homeowners in London make is neglecting regular plumbing maintenance. Even when there are no apparent issues, it’s essential to schedule routine inspections and servicing for your plumbing system.

    Failing to do so can lead to the gradual deterioration of pipes, fixtures, and appliances. Which in turn increases the likelihood of plumbing emergencies in the long run. Blocked drains, burst pipes, and heating system failures are often the result of neglected maintenance.

    To avoid these problems, establish a maintenance schedule with a professional and local plumber company in Hemel Hempstead. Investing in preventive maintenance is a wise decision that can save you from the stress and expenses associated with plumbing emergencies in the future.


Plumbing problems can disrupt your daily life in London. Therefore, keeping these dos and don’ts handy whilst seeking professional assistance when needed can make a significant difference.

Acting swiftly, contacting professionals, and maintaining composure are key steps in mitigating plumbing emergencies. By avoiding common pitfalls, you can safeguard your home, your family, and your finances from the impact of plumbing emergencies. Remember, preparedness and a reliable plumber on speed dial are your best allies in these challenging situations.

Gas Tech Heating comprises a team of expert and professional plumbers in Hemel Hempstead. We are a trusted local company for all your plumbing, boiler, and heating issues. If you want to speak to a plumber, call us on 01442 832202 or email for help right away.